What Happened
Consumer protection authorities completed a sweep focused on recurring billing journeys, especially trials that convert into paid plans.
Core Compliance Risks
The review concentrated on consent clarity, billing predictability, and friction in cancellation flows.
Typical Failure Patterns
- Price disclosures hidden behind secondary links.
- Inconsistent button labels between checkout and confirmation screens.
- Cancellation pathways that require extra steps not present during sign-up.
Immediate Actions
- Mirror sign-up and cancellation effort as a design principle.
- Surface renewal timing in plain language before payment confirmation.
- Add QA checks for mobile and assistive technology scenarios.